Shipping policy

LUNRprints LLC Shipping Policy

Thank you for supporting LUNRprints — where the Moon meets the moment. We create each item thoughtfully and sustainably, made especially for you after you place your order.

Production & Shipping Times

Most items are produced and shipped from our primary U.S. facilities within 3–5 business days, with delivery typically within 5–10 business days total. If fulfilled through a backup facility, production may take up to 7–10 business days, with delivery in 10–14 business days total.

Please note: Occasionally, production or shipping may take longer than the estimated times due to unforeseen circumstances such as high demand or supply delays. We sincerely appreciate your patience and promise your order will be worth the wait.

Shipping Destinations & Carriers

We currently ship to all 50 U.S. states. Orders are shipped via trusted carriers such as USPS, UPS, and FedEx. Tracking information will be emailed to you once your order ships.

Order Processing

Orders are processed Monday through Friday, excluding holidays. Weekend and holiday orders will be processed the next business day.

Lost or Delayed Packages

If your package is lost or delayed, please contact us at lunrprints@gmail.com so we can assist you promptly.

Incorrect or Insufficient Address Information

If a package is returned to us due to incorrect or insufficient address details provided at checkout, the customer will be responsible for reshipping costs and any delays this may cause. We recommend double-checking your shipping information before submitting your order.